Engenheiro da Qualidade – Resende

Responsabilidades e atribuições

Scope, main activities and objectives and importance of the function

Field failure solution process, Planning Quality Day (management meeting) and support monthly KPI monitoring.

(Filed fault elimination)

• Management Report R/1000, PerUnitr and Breakdown (Top Management)
• Deep failure analysis with high complexity is the most important activity
• QRCV (Field Traton Report)
• Manage the warranty indicators and costs, prioritizing actions to decrease non quality effects in the Field with Service and Customer Eng. Teams.
• Warranty Center support with major KPI´s regarding recover more from the suppliers (failure parts)
• Warranty & Policy, R/1000 and Breakdown tracking monthly according to the committed targets
• Follow up PMs e AEKOS (Field Only)
• Manage customer satisfaction Survey

Requisitos e qualificações

• Engineering Graduation

Informações adicionais

• Advanced English
• Power BI – Statistics data Treatment – Mandatory
• Business Trips Availability